FREE Priority shipping on all domestic orders
FREE UPS 2nd Day Air on orders over $75 to contiguous U.S.
SAME DAY SHIPPING on all orders placed before 5 p.m. EST (2 p.m. PST).*
*Excludes weekends and holidays. In-stock items only.
Delivery to the contiguous U.S. States:
| Order Amount |
Shipment Method |
Cost |
Delivery Time* |
Policies |
| $0 - $99.99 |
USPS Priority or UPS Ground |
FREE! |
2 - 7 days |
PO Boxes will ship via USPS Priority. Dangerous goods will ship via UPS Ground. |
| UPS 2-Day |
$12.95 |
2 days |
No PO Boxes, No dangerous goods |
| UPS Overnight |
$29.95 |
1 day |
No PO Boxes, No dangerous goods |
| $100.00 and Over |
USPS Priority or UPS Ground** |
FREE! |
2 - 7 days |
PO Boxes will deliver via USPS Dangerous Goods will deliver via UPS Ground |
| UPS 2-Day |
FREE! |
2 days |
No PO Boxes, No dangerous goods |
| UPS Overnight |
$24.95 |
1 day |
No PO Boxes, No dangerous goods |
* Time stated in business days, excluding weekends and holidays
Delivery to Alaska, Hawaii, Puerto Rico & U.S. Territories:
Delivery
Option |
Delivery
Cost |
Order
Processed By |
Carrier
Delivery Time |
Total Delivery
Time |
USPS
Priority
Mail |
FREE!
|
Next business
day
|
3 - 8 business
days
|
4 - 9 business
days |
UPS 2nd
Day Air
|
$24.95
|
Next business
day
|
2 business days
|
2 - 3 business
days
|
Please note that UPS cannot guarantee shipping
in 2 days to non-contiguous U.S. entities at this time. H\E Minerals cannot refund orders
or file claims with UPS unless it has been longer than 3 business days. We
appreciate your patience in this matter.
Deliver to International:
We are sorry, but H\E Minerals only ships to customers in the United States and U.S. territories at this time.
UPS Ground Delivery Estimated Time Chart
Shipping Days: Monday thru Friday, excluding U.S. federal holidays.
Undeliverable packages, including refused shipments and packages that have failed delivery, will be returned to H\E Minerals and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.
Processing Time: Orders received before 2 p.m. Pacific Standard Time
(5 pm Eastern) are processed the same day. Orders received after 2 p.m. PST
(5 pm EST) are processed the next business day. Orders received on Saturday
and Sunday are processed by close of business Monday.
Domestic Delivery Time – Standard Shipping: Orders shipped to the western
U.S. can be expected within 1 - 4 business days. Orders shipped to the eastern U.S.
generally take 4 - 6 business days. For quicker delivery, guaranteed overnight
and 2-day shipping services are available. All delivery times are estimates. The
total time needed to deliver your package may be longer. H\E Minerals is not
responsible for delays in delivery due to events beyond our control, including
shortage of materials, labor strikes, transportation failures or acts of nature.
Overnight and 2-day Shipping: For quicker delivery, UPS guaranteed Next
Day and 2nd Day shipping services are available. UPS 2nd Day shipping is FREE in
the contiguous 48 US states with orders over $75.
United States Postal Service (USPS) is required for all deliveries to
PO Boxes and military addresses. We cannot guarantee replacement of lost packages
shipped via USPS. Be advised that the USPS confirmation number you receive
from H\E Minerals is only used to verify when a parcel has
been delivered, and is not used to track packages en route.
Items that are DOT restricted, including items that are pressurized or
flammable, must be shipped via FedEx Smartpost or FedEx Ground in accordance with the Department of
Transportation. DOT restricted items cannot be shipped to Alaska, Hawaii, U.S. territories,
military addresses or international customers.
If an item in your order is out of stock, we will notify you via e-mail
within one business day. Please make sure to add us to your address book so that
you may receive a confirmation email (shipments@heminerals.com).
In accordance with U.S. federal holidays, H\E Minerals’s
warehouse will be closed on the following days of the 2008 calendar:
January 1
February 18
May 26
July 4
September 1
November 27-28
December 24-25
|
